"We use a color-coded system to rate facilities’ performance based on assessments. Highperforming facilities with no critical or few violations receive a green rating. Average performers

are rated yellow, while facilities that need improvement on one or more serious issues are

assigned a red rating. Critical, severe and key violations have a greater negative impact on a

facilities’ rating than more technical “non-compliance” violations. We decreased our share of red

rated facilities from 16% in 2016 to 5% in 2017, improving further to 1% by end of 2018. In

2019, the percentage of red rated facilities varied between 1% to 2%."