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Grievance Mechanism (Step 1.E.1)
Has the company has developed a grievance mechanism system?
7624560
Researched

About the data

In 2020, the Organisation for Economic Cooperation and Development (OECD) launched a project to develop a methodology to evaluate the extent to which companies embrace the OECD Due Diligence Guidance for Responsible Supply Chains of Minerals from Conflict-Affected and High-Risk Areas, including how they align with its core elements, the 5-Step framework and the Annex II Model Policy. This metric belongs to that methodology.

The OECD Due Diligence Guidance for Responsible Supply Chains of Minerals from Conflict-Affected and High-Risk Areas (OECD Guidance) was developed to provide recommendations to help companies respect human rights and avoid contributing to conflict through their mineral purchasing decisions and practices. The OECD Guidance is for use by any company potentially sourcing minerals or metals from conflict-affected and high-risk areas.

This information could be found on a company website, in Policy documents, Codes of Conduct, Conflict Minerals Reports or Sustainability and Annual Reports.
The grievance mechanism can be a general mechanism (for all sorts of grievances) as long as it also specifically available to suppliers and/or other supply chain stakeholders, and is mentioned in relation to the minerals supply chain or within such documents.
Please include details about the grievance mechanism in the Comments field.

Value Type
Category
Options
Yes
No
Research Policy
Designer Assessed
Report Type
Sustainability Report
,
Conflict Minerals Report
,
Integrated Report
,
Supply Chain Policy document
,
Company Website
,
Code of Conduct