Global Reporting Initiative+Fines for products and services non-compliance (G4-PR9-a)
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Fines for products and services non-compliance (G4-PR9-a)

What is the total monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services?

Company
Industry
Project
search
Year
Metric value
Companies Values

Ajinomoto

2016 = USD 62M

UniCredit Group

2016 = USD 502,980
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Alpina Foods

2014 = USD 0

Sumitomo Mitsui Financial

2016 = USD 0
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BRF Brasil Foods

2016 = USD 0

Ferrero International

2015 = USD 0
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Heineken N.V.

2015 = USD 0

Novo Nordisk

2016 = USD 0

AccorHotels

2015 = USD Unknown
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Novartis

2016 = USD Unknown
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Takeda Pharmaceutical

2016 = USD Unknown
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Remy Cointreau Group

2016 = USD Unknown
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Teva Pharmaceutical Industries Limited

2014 = USD Unknown
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Lotte Shopping

2014 = USD Unknown
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Diageo

2015 = USD Unknown
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Grupo Nutresa S.A.

2015 = USD Unknown
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Air France

2015 = USD Unknown
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Korea Agro - Fisheries & Food Trade Corporation

2015 = USD Unknown
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Gap inc.

2014 = USD Unknown
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Obolon

2015 = USD Unknown
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Designed By
Topics
Metric Type
Researched
Research Policy
Community Assessed
Report Type
Communication on Progress
Corporate Social Responsibility Report
Value Type
Money
Currency:
USD

About

This metric is based on the Global Reporting Initiative (GRI) G4 Guidelines. It covers one of the requirements of Indicator G4-PR9 - 'Total monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services'.

​Customer satisfaction is one measure of an organization’s sensitivity to its customers’ needs and preferences and, from an organizational perspective, is essential for long-term success. In the context of sustainability, customer satisfaction provides insight into how the organization approaches its relationship with one stakeholder group (customers). It may also be used in combination with other sustainability measures.

Customers’ needs and preferences may differ by gender and other diversity factors. Customer satisfaction may provide insights into the degree to which an organization considers the needs of other stakeholders.

Methodology

This metric is looking for the total monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services.

For WikiRate researchers:

  • Identify administrative or judicial sanctions levied against the organization for failure to comply with laws and regulations, including international declarations, conventions and treaties, and national, sub-national, regional, and local regulations concerning the provision and use of the organization’s products and services. Relevant information for this Indicator includes data from G4-PR2, G4-PR4, and G4-PR7.

  • If no significant fines for non-compliance with laws and regulations concerning the provision and use of products and services have been noted, please add “0” as the answer and include a brief statement of this fact as a comment to the value. If the company does not report this Indicator, submit the answer as “Unknown”.

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