Hotline for direct employees is explicitly stated, but channels for supply chain workers are alluded to and not explicitly mentioned.

Grievance mechanisms, such as our Concern Line(available in more than 47 languages and accessible to our suppliers) and our palm grievance log, help us understand the nature of the complaints against our company and our supply chain and effective remediation strategies.

• Our social compliance auditing programming surfaces labor and human rights related performance and activity (both positive and negative) within our own manufacturing base and those of our Tier 1 suppliers – and more importantly opens a dialogue for sharing concerns, best practices, and where training and investment is needed for continuous improvemen

They have also developed specific grievance mechanisms for Palm Oil and Cocoa workers.

"Should any employee, customer, consumer or business partner have concerns about the conduct of The Hershey Company or its partners, they may confidentially report concerns at www.HersheysConcern.com"