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"Assessing the Effectiveness of Our Actions

Through the oversight arrangements detailed in our governance process (please refer to the section titled “Governance”) we are able to review the effectiveness of our modern slavery actions. Where modern slavery concerns with a particular supplier are identified during the supplier assurance process, this will be monitored through to satisfactory closure, including review by the appropriate subject matter expert within Barclays.

During 2020 we achieved all but one of the activities proposed for the year in our previous Group Statement on Modern Slavery. The activity not fully achieved relates to undertaking a deep dive review of modern slavery risks linked to clients in one high risk sector. This activity was postponed due to the additional time required for the information gathering and sector prioritisation tasks that underpin this sector review, and we are committed to undertaking this activity in 2021.

We recognise that modern slavery is a hidden risk, and that evaluating our approach and progress is complex. We currently track the following selection of metrics, which includes new metrics introduced in 2020, in order to better understand the effectiveness of our approach and seek to evolve and enhance our monitoring approach over time.

Area KPI

Colleagues

% of assigned colleagues in Sourcing, Corporate Real Estate Services and Events and Hospitality functions completing modern slavery training5 98.0%

# of substantiated incidents related to modern slavery or human trafficking concerns raised through our Raising Concerns reporting channels 0

Suppliers % of managed suppliers who have undergone assurance activity in the last 12 months (excludes supplier panels) 83.0%

Retail Customers # of survivors assisted through opening of survivor bank accounts 5

Corporate Clients # of client relationships and transactions reviewed for environmental and social risks by Barclays Group Sustainability team6 429"