updated over 5 years ago by Kazuma Yamamoto
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P.5 "Once a contract with a thir-party vendor is in place, the relevant Nothern Tryst Business Unit dedicates an internal manager for the vendor relatioinship (Vendor Manager). The responsibilities of the Vendor Manager include: Monitoring the vendor against the terms of the contract and service level agreements; and Documenting, maintaining and reporting legal and other issues or incidents"