Where the audit process identifies that improvements can be made to the quality of the supplier’s operations, the supplier is graded by the auditor. The issues, together with the proposed improvements, are recorded in a Corrective Action Plan Report (CAPR). Once the CAPR has been filed, we work with the supplier to provide support to effect the necessary changes and improvements recorded in the CAPR. Before the CAPR can be closed, the supplier is required to submit supporting evidence to the Sourcing and Compliance team, which will be confirmed via an unannounced audit visit.3