The company discloses that it has been expanding its range of refill packs, reducing plastic waste by approximately 78% when refilling the main container, and it is pushing forward the proposal to stop using the bottles and replace them with the Smart Holder pump, which lets consumers use the product repeatedly without refilling. Further, it discloses that it continued to make improvements to refill products according to bottle size, the viscosity of the contents, and so on to make refilling easier for consumers. Also, it states that it is exploring the possibility of in-store refilling, whereby consumers bring packaging to the store and purchase only the products they are filled with. Additionally, it discloses that it adopted a take-back system for some products, whereby it takes back used containers from customers and then cleans them and reuses them.