Source
Comments
The company indicates that it has one or more channel(s)/mechanism(s), or participates in a shared mechanism, accessible to all external individuals and communities who may be adversely impacted by the company to raise complaints or concerns related to the company. Further, on visiting the website, it is clear that the channel is open for anyone to make a report and there is a choice for the complainant to either remain anonymous or identify themselves. [Webpage - Make complaint]