About the data
The WBA Digital Inclusion Benchmark measures and ranks the world's most influential companies on their efforts to advance digital inclusion, tracking how companies are expanding access to digital technologies, improving digital skills and literacy, and ensuring safe and inclusive digital environments for all. The 2026 edition assessed 200 companies across key sectors of the digital economy including telecommunications, software, hardware, and digital platforms. The benchmark is developed in close collaboration with an Expert Review Committee and partners including GRI, ITU, and the Alliance for Affordable Internet, with a methodology designed to incentivise companies to understand where digital exclusion risks are highest and act to bridge the digital divide, while keeping human rights and social impacts at its core.
More information can be found here.
More information can be found here.
Methodology
Digital technology companies can play a critical role in reducing digital inequality and educational disparity, and promote inclusive access to learning. They can make an important contribution to improving school digitalisation as part of a broader commitment to digital skills development and connectivity. This can be done, for example, by promoting access to devices, labs, Internet connection or other connected devices; digital educational technologies; teacher training to integrate digital technologies, etc.
Research Guidance:
The company discloses the goal or intended impact of its programme that contributes to providing or improving digitalisation in primary or secondary schools, demonstrating a clear understanding of the issue being addressed and how its activities contribute to a meaningful solution for the impacted individuals/communities. To meet the requirements of this element, the company must disclose one or more of the following:
- The company states the specific objective(s) of its programme. Objectives should be specific and clearly aligned with the programme‚s activities and schools‚ needs;
- The company discloses the anticipated results of the programme, which gives an indication of how success will be measured qualitatively or quantitatively over time;
- The company sets concrete targets** **for the programme, either for the short- or long-term.
General statements of support or purpose without specific objectives, outcomes, or targets will not meet the requirements of this indicator.
Research Guidance:
The company discloses the goal or intended impact of its programme that contributes to providing or improving digitalisation in primary or secondary schools, demonstrating a clear understanding of the issue being addressed and how its activities contribute to a meaningful solution for the impacted individuals/communities. To meet the requirements of this element, the company must disclose one or more of the following:
- The company states the specific objective(s) of its programme. Objectives should be specific and clearly aligned with the programme‚s activities and schools‚ needs;
- The company discloses the anticipated results of the programme, which gives an indication of how success will be measured qualitatively or quantitatively over time;
- The company sets concrete targets** **for the programme, either for the short- or long-term.
General statements of support or purpose without specific objectives, outcomes, or targets will not meet the requirements of this indicator.
License
Topics
Framework Mappings
Value Type
Category
Options
Yes
No
Not Applicable
Assessment
Steward Assessed
Report Type
Aggregate Data Report