An incident requiring remediation:

1. "In India, a factory was not depositing the workers legal provident fund benefit payments into the government-held accounts but using them instead for internal operating costs, leaving unpaid legal government held accounts empty. This put workers social security benefits in jeopardy and effectively bonded labour to the factory. Following our intervention, the factory have now repaid all due benefit contributions into the workers provident funds and communicated this to the workers." (Page 5)

p.5

"During 2017-18, ethical audits identified 28 non-compliances under the heading ‘employment is freely chosen’, this included recruitment fees, deposits for protective equipment, deposits to agency and labour providers, mandatory overtime, and restricted toilet breaks. In all instances, we have verified evidence of suppliers putting corrective actions in place or are working with suppliers to achieve this."