"C&H – We launched a pilot in 9 factories in India at the start of 2021 to hear directly from workers on their experience of working in the supply chain. So far, this pilot has reached 4,025 workers – 4% of the workforce in our Indian supply chain. We have worked with an ethical trade consultancy to develop the questions which ranged from those designed to provide us with an understanding of satisfaction in role, to those aimed at assessing people’s sense of fairness."

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