Our colleague engagement programme includes an annual independently-run colleague survey and an Employee Council, with representatives from every office. The programme keeps us in touch with colleagues working at every level of the Group, and ensures the opinions of all our employees are heard and that everyone has the chance of a say in how our business is run. More than that, it gives us a sense of collective ownership over our strategic direction, which reflects our commitment to working in partnership with one another. The success of our business depends on the hard work of our colleagues. We therefore have a duty to listen to their views and act accordingly.