"Grievance Handling Process Hyundai Motor Company operates a permanent grievance handling channel to listen to the opinions of executives, employees, and suppliers. All executives, employees, and suppliers can use the channel when they have suggestions or concerns. Executives and employees can use the Grievance Committee or Compliance Support Center, while Suppliers can use the Transparency/Ethics Action suggestion box at the Transparent Purchase Action Center. Second and third vendors can use suggestion boxes, and other stakeholders can deliver their messages through the customer center. We guarantee anonymity and confidentiality of the grievance informant and will do our best to respond rapidly and provide results to the informant. " p. 3