Metrics
A metric is a tool to measure company performance and to compare companies by asking the same questions across several years. Dive deeper with the Metrics Guide.
All Filters
World Benchmarking Alliance
Does the company indicate that it has one or more mechanism(s), or participates in a third-party or shared mechanism, accessible to all workers to raise complaints or concerns related to the company?
World Benchmarking Alliance
Does the company describe how it ensures the mechanism(s) is available in all appropriate languages and that workers are aware of it (eg, specific communication(s)/training) AND does the company describe how it ensures workers in its supply chain/extractive business partners' operations have access to either the company’s own mechanism(s) to raise complaints or concerns about human rights issues at does the company’s suppliers or does the company expect its suppliers to establish a mechanism(s) for their workers to raise such complaints or concerns AND does the company expect its suppliers to convey the same expectation on access to grievance mechanism(s) to their own suppliers/extractive business partners?
World Benchmarking Alliance
Does the company indicate that it has one or more mechanism(s), or participates in a shared mechanism, accessible to all external individuals and communities who may be adversely impacted by the company, or those acting on their behalf, to raise complaints or concerns?
World Benchmarking Alliance
does the company describe how it ensures the mechanism(s) is available in local languages and that all affected external stakeholders at its own operations are aware of it (eg, specific communication(s)/training) AND does the company describe how it ensures external individuals and communities have access to either the company’s own mechanism(s) to raise complaints or concerns about human rights issues with the company’s suppliers/extractive business partners or does the company expect its suppliers/extractive business partners to establish a mechanism for them to raise such complaints or concerns AND does the company expect its suppliers/extractive business partners to convey the same expectation on access to grievance mechanism(s) to their suppliers/extractive business partners?
World Benchmarking Alliance
Does the company describe how it engages with potential or actual users on the design and performance of the mechanism(s) (such as on scope, methods of raising grievances, etc) OR does the company provide at least two examples of how it engages with potential or actual users on the design, implementation or performance of the mechanism(s)?
World Benchmarking Alliance
Does the company also describe how it engages with potential or actual users (or individuals or organisations acting on their behalf) on the improvement of the mechanism(s) AND it provides at least two examples of doing so?
World Benchmarking Alliance
World Benchmarking Alliance
World Benchmarking Alliance
Does the company indicate that it prohibits retaliation against workers and other stakeholders (including those that represent them) for raising human rights-related complaints or concerns AND does the company describe the measures in place to prevent retaliation (for example, through guaranteeing anonymity when complaints or concerns are raised or carrying out assessments of and addressing risks of retaliation)?
World Benchmarking Alliance
Does the company also indicate that it will not retaliate against workers and stakeholders through legal action against persons or organisations who have brought or tried to bring a case against it involving credible allegations of adverse human rights impacts, or against the lawyers representing them; or firing or engaging in economic forms of retaliation against any workers or their representatives who have brought or tried to bring a case against it involving an allegation of human rights abuse; or engaging in violent acts or threats to the livelihoods, careers or reputation of claimants or their lawyers AND does the company expect its suppliers/extractive business partners to prohibit retaliation against workers and other stakeholders (including those that represent them) for raising human rights-related concerns?
World Benchmarking Alliance
Does the company indicate that it does not require affected individuals or communities participating in a grievance process to permanently waive their legal rights to bring a claim through a judicial or non-judicial process as a condition of participating in the grievance process (eg by requiring binding arbitration or mediation) AND does the company indicate that it does not require confidentiality provisions (eg, non-disclosure agreements) with respect to human rights grievances?
World Benchmarking Alliance
Does the company also set out the process by which it cooperates with state-based non-judicial grievance mechanism(s) on complaints brought against it OR does the company provide an example of issues resolved (if applicable)?
World Benchmarking Alliance
World Benchmarking Alliance
World Benchmarking Alliance
World Benchmarking Alliance
World Benchmarking Alliance
Does the company discloses a time-bound target for paying all workers a living wage or does the company indicates that pays all workers a living wage AND does the company describe how it determines a living wage for the regions where it operates, which includes involvement of relevant trade unions (or equivalent worker bodies where the rights to freedom of association and collective bargaining are restricted under law)
World Benchmarking Alliance
Does the company indicate that it has achieved paying a living wage AND does the company indicate that it regularly reviews its definition of the living wage including with relevant trade unions (or equivalent worker bodies where the right to freedom of association and collective bargaining is restricted under law)?
World Benchmarking Alliance
Does the company disclose a timebound target for requiring its suppliers to pay all workers a living wage or does the company include requirements to pay workers a living wage in its contractual arrangements with its suppliers or its supplier code of conduct AND does the company describe how it works to support the payment of a living wage by its suppliers?
World Benchmarking Alliance
Does the company provide its assessment of the number affected by (scope of) payment below living wages in its supply chain AND does the company provide an analysis of trends demonstrating progress?