Establishing trusted, effective grievance mechanisms for workers to use to raise concerns about working conditions and conditions of employment are an essential element in protecting the rights of workers and building an engaged workforce. Nike’s Code Leadership Standards require our suppliers to have effective grievance processes which include the ability to raise grievances anonymously and confidentially without fear of retaliation. The standards also require training of workers on the facility’s grievance system as well as a process to track grievances and to responds to workers in a timely manner. Suppliers are also encouraged to involve worker representatives in resolution of grievances.

In addition to formal grievance processes, Nike believes that effective two-way communication between management and workers is key to creating strong and growing businesses. Some of our supplier’s facilities have one or more formal unions where their elected representatives serve a critical function in representing and negotiating on behalf of workers and as an important partner in broader communications.