Global Reporting Initiative+image
What is the number of grievances about labor practices filed through formal grievance mechanisms?
Designed by
Metric Type
Researched
Value Type
Unit
grievances
Range
Options
Research Policy
Community Assessed
Report Type
Corporate Social Responsibility Report

This metric is based on the Global Reporting Initiative (GRI) G4 Guidelines. It covers one of the information required by Indicator G4-LA16 – 'Number of grievances about labor practices filed, addressed, and resolved through formal grievance mechanisms'. This disclosure is broader than depicted within the metric description. It also asks for: This disclosure is broader than depicted within the metric description. It also asks for:

​G4-LA16-a. Total number of grievances about labor practices filed through formal grievance mechanisms during the reporting period.

G4-LA16-​b. Of the identified grievances, how many were:

  • Addressed during the reporting period
  • Resolved during the reporting period

G4-LA16-​c.Total number of grievances about labor practices filed prior to the reporting period that were resolved during the reporting period.

Disputes may occur over the labor practices of an organization’s activities and relationships with others (such as entities in the supply chain). Effective grievance mechanisms play an important role in remediating impacts for labor practices.

See this page for more information about 'formal grievance mechanisms'. 


Methodology

To calculate the total number of grievances about labor practices filed through formal grievance mechanisms during the reporting period  - G4-LA16-a:

  • Identify existing formal grievance mechanisms. Formal grievance mechanisms may be managed by the reporting organization or by an external party.
  • Identify the total number of grievances about labor practices filed through formal grievance mechanisms during the reporting period.
  • Identify the total number of grievances addressed or resolved during the reporting period from both current year and prior year grievance filings. 

 

For WikiRate Researchers:

  • Please see this page for guidelines on how to research values for GRI-based metrics.