Overview

In the context of the GRI Standards, the social dimension of sustainability concerns an organization’s impacts on the social systems within which it operates. 

GRI 418 addresses the topic of customer privacy, including losses of customer data and breaches of customer privacy. These can result from non-compliance with existing laws, regulations and/or other voluntary standards regarding the protection of customer privacy. 

These can result from non-compliance with existing laws, regulations and/or other voluntary standards regarding the protection of customer privacy.

These concepts are covered in key instruments of the Organisation for Economic Co-operation and Development.

The disclosures in this Standard can provide information about an organization’s impacts related to customer privacy, and how it manages them.

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