In this question you are being asked to identify whether the company publicly discloses if has a confidential mechanism in place to capture human rights and environmental grievances from direct employees.

Where to look for this information:
- Company code of conduct
- Corporate Social Responsibility report
- Company documents
- Company policies
- Company websites
- Parent company documents (only if the parent company is linked to from the brands website)
- Parent company policies (only if the parent company is linked to from the brands website)
- Parent company websites (only if the parent company is linked to from the brands website)
- Parent company code of conduct (only if the parent company is linked to from the brands website)

Good keywords for your searches include:
- Grievance mechanisms
- Whistleblowing
- Ethics Line/Point
- Email Addresses
- @

Things to keep in mind:
- No points given if whistleblowing is only for reasons of financial misconduct
- The grievance mechanism itself must be published, not sufficient if they just say that they have it in place