Digital Rights Data Sprint+Image
Are the company’s privacy policies for postpaid mobile easy to find?
Metric Type
Value Type
Research Policy
Designer Assessed
Report Type
Privacy Policy Document

The company should offer privacy policies that are easy to find and easy to understand.

Privacy policies address how companies collect, manage, use, and secure information about users as well as information provided by users. Given this, we expect companies to ensure that users can easily locate the policy and to make an effort to help users understand what they mean.


A document that is “easy to find” should be located on the home page of the company or service, or at most, on a page that is one or two clicks away from the home page.

In the comment to the metric value provide an explanation of where and how you found the document(s).

Note: Terms of Service are not included in this indicator since they are covered in separate indicators in the “Freedom of Expression” section.


Potential sources:

  • Company privacy policy

  • Company data use policy