Digital Rights Data Sprint+F1.2 Access to terms of service - Fixed Line Broadband+Laureen van Breen
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F1.2 Access to terms of service - Fixed Line Broadband

Are the terms of service for the company’s fixed line broadband services available in the language(s) most commonly spoken by the company’s users?
Company
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Year
Answer
Filtered answers
6 Known
+ 0 Unknown
= 6 Total results
Companies Values
10
0-10 2017
10
0-10 2016
10
0-10 2016
10
0-10 2011
0
0-10 2017
0
0-10 2016

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Metric Type
Score
Scored Metric

Formula
Value Score
Yes 10
Partial 5
No 0
About

The company should offer terms of service that are easy to find and easy to understand.

A company’s terms of service outline the relationship between the user and the company. The terms contain rules for what activities and content users are permitted to engage in and share on a company’s services, as such these terms directly impact if and how users can exercise their freedom of expression rights. Companies can also take action against users for violating the conditions described in the terms. Given this, we expect companies to ensure that users can easily locate these terms and understand what they mean.