Consumer and Product Responsibility
Consumer and Product Responsibility+image

Consumer and Product Responsibility

Global Reporting Initiative+image
Reclaimed Products G4-EN28
Research | community assessed
31 50
26 26
Global Reporting Initiative+image
Customer data leaks, thefts, losses (G4-PR8-b)
Research | community assessed
24 24
Access to Medicine Overall Score
Research | designer assessed
23 27
22 22
Ranking Digital Rights+Image
Privacy Score
Research | designer assessed
22 38
18 18
Access to Nutrition Index+image
Access to Nutrition Overall Score
Research | designer assessed
17 22
Greenpeace+image
Hazardous substances in products
Research | designer assessed
16 16
Greenpeace+image
Recycled Plastic in Products
Research | designer assessed
16 16
Greenpeace+image
Product Life Cycle
Research | designer assessed
16 16
Greenpeace+image
Chemical Management and Advocacy
Research | designer assessed
16 16
Greenpeace+image
Voluntary Take-Backs
Research | designer assessed
16 16
Access to Nutrition Index+image
Accessibility Score
Research | designer assessed
16 19
Access to Nutrition Index+image
Labeling Score
Research | designer assessed
15 20
Access to Nutrition Index+image
Marketing Score
Research | designer assessed
14 17
Access to Nutrition Index+image
Lifestyle Score
Research | designer assessed
14 17
Access to Nutrition Index+image
Governance Score
Research | designer assessed
14 17
Access to Nutrition Index+image
Engagement Score
Research | designer assessed
14 18
Access to Nutrition Index+image
Products Score
Research | designer assessed
13 16
Sara Cifani+Image
Elimination of PVC from products
Research | community assessed
6 6
Sara Cifani+Image
Elimination of BFRs from products
Research | community assessed
5 5
Overall B Score
Research | designer assessed
1 1
Front-of-pack calorie labelling.
Research | community assessed
1 4
Customers Score
Research | designer assessed
0 0
Consumer and Product Responsibility+Overview

Product Responsibility Performance Indicators address the elements of a reporting organization’s products and services that directly affect customers: health and safety, information and labeling, customer privacy and marketing & communication. Organizations are expected to exercise due care in the design of their products and services to ensure they are fit for their intended use and do not pose unintended hazards to health and safety. In addition, communications related to both products and services and users need to take into consideration the information needs of customers and their rights to privacy (Source: GRI).

 

expand_more Health and safety


expand_more Information and labeling
Information and labeling are used synonymously and describe communication delivered with the product or service describing its characteristics (Source: GRI).

 
expand_more Customer Privacy
The right of the customer to privacy and personal refuge, including matters such as the protection of data, the use of information/data only for its ...

 
expand_more Marketing and communication