The company reports its number of audits and training, however, performance indicators are not explicitly mentioned.

pg. 8

"Supply Chain Audit

Food

Food ethical audits identified 84 non-compliances in 20/21, compared with 46 in 19/20, under the heading ‘employment is freely chosen’: 72 of those referred to improvements in management systems/policies which we accepted."

...

"C&H

C&H ethical audits identified 4 non-compliances in 20/21, under the heading ‘employment is freely chosen’. One of the non-compliances identified a requirement to improve management systems and polices. The remaining 3 noncompliances covered issues with debt and document retention. All non-compliances have been closed out in the factories from which we source."

pg. 10

"7 MODERN SLAVERY TRAINING

In M&S Foods we were able to continue some programmes, and in 2020/21 delivered training to 133 colleagues internally as part of the Food Induction Programme, as well as externally in the supply chain through the following collaborative programmes:

Stronger Together UK: 237 Individuals

Stronger Together South Africa: 51 Suppliers

Stronger Together Spain: 12 Suppliers

Responsible Recruitment Toolkit: 85 Suppliers

Retailer Covid Webinars: Managing Labour Responsibly: 1,149 Individuals

This year we developed and launched an Ethical Toolkit for all food suppliers to use which contains best practice case studies from across our supply base. This covers a number of the indicators set out in this recommendation, such as agency work and equal opportunities."

These numbers are not disclosed in the context of KPIs or assessing effectiveness.