Question: Does the organization report the results or key conclusions of customer satisfaction surveys (based on statistically relevant sample sizes) conducted in the reporting period relating to information about the organization as a whole?
Answer:
Yes
2908782
Global Reporting Initiative
Resona Holdings
2012
Unverified - Added by Community
updated about 7 years ago by Rui Lin

Page 26

Reports results such as "Like to recommend to acquaintaince", and "Comprehensive Impression"

Rui Lin.....2017-06-01 00:32:04 UTC