Global Reporting Initiative+Customer data leaks, thefts, losses (G4-PR8-b)
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Customer data leaks, thefts, losses (G4-PR8-b)

What is the total number of identified leaks, thefts, or losses of customer data?

Company
Industry
Project
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Year
Metric value
Companies Values

Alpina Foods

2015 = 0

Novartis

2016 = 0
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Sumitomo Mitsui Financial

2016 = 0
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Ferrero International

2015 = Unknown
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BRF Brasil Foods

2016 = Unknown

Hilton Worldwide Holdings

2015 = Unknown
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Takeda Pharmaceutical

2016 = Unknown
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Louis Vuitton Malletier SA (LVMH)

2015 = Unknown
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Sodexo

2016 = Unknown
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Air France

2015 = Unknown
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AccorHotels

2015 = Unknown
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Korea Agro - Fisheries & Food Trade Corporation

2015 = Unknown
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Advanced Chemical Industries Ltd - ACI

2016 = Unknown

Remy Cointreau Group

2016 = Unknown
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Lotte Shopping

2014 = Unknown
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Unilever

2016 = Unknown
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Puma

2016 = Unknown
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DNB Financial Corporation

2016 = Unknown
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Barilla S.p.A.

2016 = Unknown
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Pernod Ricard

2016 = Unknown
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Export: csv / json

Designed By
Topics
Metric Type
Researched
Research Policy
Community Assessed
Report Type
Communication on Progress
Corporate Social Responsibility Report
Value Type
Number
Unit:
Range:

About

This metric is based on the Global Reporting Initiative (GRI) G4 Guidelines. It covers one of the requirements of Indicator G4-PR8 - 'Total number of identified leaks, thefts, or losses of customer data'.

​Protection of customer privacy is a generally recognized goal in national regulations and organizational policies. Non-compliance indicates either inadequate internal management systems and procedures or ineffective implementation. This Indicator provides an evaluation of the success of management systems and procedures relating to customer privacy protection. In addition to direct financial consequences such as penalties and fines, non-compliance poses a risk to reputation and customer loyalty and satisfaction. The trends revealed by this Indicator indicate improvements or deterioration in the effectiveness of internal controls.

Methodology

This metric is looking for the total number of identified leaks, thefts, or losses of customer data.

For WikiRate researchers:

  • If a substantial number of these breaches relate to events in preceding years, this should be indicated in the comments.

  • If the organization has identified no leaks, thefts, or losses of customer data, please add “0” as the answer and any reported statements as a comment to the value. If the company does not report this Indicator, submit the answer as “Unknown”.

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