World Benchmarking Alliance+NAT.A03.ED Stakeholder Engagement Outcomes+methodology

WBA analysed all publicly available group-level disclosure in English on the applicable group website, which was predominantly annual reports and sustainability reports. Draft assessments were then sent to each company inviting them to provide feedback. This feedback could include additional publicly available group disclosure published. These were then reviewed and finalised. Final assessments were then shared with each company before being published online.

For this metric the company explains how it has responded to key issues raised by its stakeholders. the company must disclose specific and concrete outcomes based on the year's engagement. A general description of guidelines or a recap of the materiality assessment is insufficient.