World Benchmarking Alliance+CSI.8.A Grievance Mechanisms for External Individuals and communities+Republic Services+2024+Discussion

The company discloses a hotline number, an email address, and a website to raise complaints or concerns related to the company. Also, on visiting the website, it is clear that the channel is open for anyone to make a report and there is a choice for the complainant to either remain anonymous or identify themselves. [Webpage - Ethics Point]