World Benchmarking Alliance+CSI.7.A Grievance Mechanisms for Workers+Grupo Arcor+2023

Question: Does the company indicate that it has one or more channel(s)/mechanism(s), or participates in a third-party or shared mechanism, accessible to all workers to raise complaints or concerns related to the company?

Answer:

WikiRate ID: 18266848

Metric Designer: World Benchmarking Alliance

Metric Title: CSI.7.A Grievance Mechanisms for Workers

Company: Grupo Arcor

Year: 2023

Status:

Unverified - Added by Steward

updated 3 months ago by Wikirate International e.V.

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The company states that its ethics line is available to all of its employees to make confidential and anonymous reports. Also, it states that the line is accessible through its institutional website, or by e-mail or WhatsApp. However, it is unclear if the complainant has option to identify themselves, as the ethics line seems to be mandatory anonymous.