World Benchmarking Alliance+CSI.7.A Grievance Mechanisms for Workers+Dell Inc.+2023

Question: Does the company indicate that it has one or more channel(s)/mechanism(s), or participates in a third-party or shared mechanism, accessible to all workers to raise complaints or concerns related to the company?

Answer:

Yes

WikiRate ID: 19251177

Metric Designer: World Benchmarking Alliance

Metric Title: CSI.7.A Grievance Mechanisms for Workers

Company: Dell Inc.

Year: 2023

Status:

Verified by Steward

World Benchmarking Alliance

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Comments

The company discloses a website, an email address, and phone number for reporting grievances. Also, on visiting the website, it is clear that the channel is open for anyone to make a report and there is a choice for the complainant to either remain anonymous or identify themselves.