World Benchmarking Alliance+CSI.7.A Grievance Mechanisms for Workers+American Airlines+2022

Question: Does the company indicate that it has one or more channel(s)/mechanism(s), or participates in a third-party or shared mechanism, accessible to all workers to raise complaints or concerns related to the company?

Answer:

Yes

WikiRate ID: 19354402

Metric Designer: World Benchmarking Alliance

Metric Title: CSI.7.A Grievance Mechanisms for Workers

Company: American Airlines

Year: 2022

Status:

Unverified - Added by Steward

World Benchmarking Alliance

Netherlands

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Comments

The company discloses a website and phone number for reporting grievances, further, on visiting the website, it is clear that the channel is open for anyone to make a report and there is a choice for the complainant to either remain anonymous or identify themselves.