P.4

"Our supply chain activities can be split into two

categories – corporate supply chains and hotel

supply chains.

Our corporate supply chains cover items

such as technology and professional services.

Procurement of goods and services at hotel

level covers items required for opening,

renovating and operating a hotel, such as food

and beverage, furniture, linen and electrical

goods. Procurement predominantly occurs at

the local hotel level, with hotels, whether

franchised or managed, typically responsible for

managing their own independent supply chains.

In certain cases, IHG provides a centralised

procurement programme for both managed

and franchised hotels, such as IHG®

Marketplace

in the Americas region (for USA, Canada,

Mexico) and IHG Mall in Greater China. IHG also

provides some procurement support and

leverages procurement platforms for managed

hotels in our EMEAA region (Europe, Middle

East, Africa and Asia)."