Walk Free+MSA incidents remediation (revised)+Whitbread+2018+Discussion

Corrective Action Plan: Section 3, Subsection 3: 'Wherever an issue of non-conformance was identified, a corrective action plan was developed, agreed with the supplier and implemented within an agreed deadline for completion.'

Cancel Contracts: Section 3, Subsection 4: 'We do state in our Responsible Sourcing Policy that we reserve the right to cease trading with suppliers who demonstrate a persistent disregard for our standard. This year, we have terminated contract with one supplier.'

Worker Remestiation: Section 4: 'Throughout the year, we have continued our partnership with Stop The Traffik who continue to provide specialist knowledge and expertise supporting our team member training and specialist issue remediation wherever required' - the details of this remediation are unclear. There is no indication that there will be financial remediation.

p2 "Our internal supplier data management system allows us to record our suppliers’ commitment to work towards the standards outlined in this Policy and measure their performance against it through questionnaires and supporting evidence and verification. In 2018/19, we moved away from using a standalone supplier data management system for responsible sourcing. Instead, we have introduced additional requirements into our online procurement platform (Trade Interchange). We have implemented new sections that assess a supplier’s approach to ethical sourcing and the sustainability credentials of the products they supply. This now means the ethical performance of our suppliers is managed in a fully integrated way with all other supplier measurement criteria. This means a new supplier cannot be introduced without Whitbread understanding its approach and commitment to responsible sourcing as well as making sure all new suppliers have signed our policies and provided supporting evidence and verification for any cla...

Wherever issues are uncovered through these audits, we work closely with our suppliers to remediate areas of non-compliance to clearly defined and agreed timeframes. This remediation is then verified by follow up, third party audit to ensure compliance. Whereour suppliers demonstrate a persistent disregard for working with us to meet the standards outlined in our Policy, we reserve the right to cease working with them.6

This year we have conducted the process aboveforanother 118 medium risk suppliers and have assigned each ofthem with anaction plan. Once the action plans are established, we then work with our suppliers to understand:•Their employment practices•Their sourcing work from other countries•Any audits they perform beyond their tier 1 suppliers•The training and awareness programmes they employ•What support they might need from Whitbread’s sustainability and procurement teams.8