Grievance mechanisms not in the Modern Slavery Statement, but in a separate external link (page 20)

Pg. 3

“We take any allegations of a breach of our policies extremely seriously. We provide independent and confidential ‘Protector Lines’, communication channels that enable our colleagues, suppliers and their staff around the world to raise concerns.”

Pg. 18

“Since 2019 we have partnered with the anti-slavery charity Unseen, which runs the UK’s 24/7 independent and confidential Modern Slavery & Exploitation Helpline. The Helpline’s trained advisors support potential victims of modern slavery as well as offer a way for businesses and the public to raise suspicions or concerns, complementing our own Protector Line.”

Pg. 20

“In 2021, Reckitt, one of our key suppliers, commissioned the development of a practical toolkit to improve companies’ grievance mechanisms enabling workers to raise grievances in a safe, trusted, and transparent manner. Reckitt initially commissioned the toolkit to pilot within its own supply chain, then partnered with us to increase the scope of the pilot to include flowers, produce and packaged foods. Learnings from these pilots will inform the final toolkit which will be publicly available in 2022 and provide best practice on the effective implementation of operational-level grievance mechanisms.”