pg. 12

"Reporting mechanisms

Our Group Whistleblowing Policy sets out the internal procedure for reporting and investigating concerns and seeks to ensure that complaints or concerns can be raised without fear of reprisals or detrimental treatment. Employees are able to raise a concern anonymously to an independent third party, Safecall, who provide a confidential global reporting service through their 24-hour phone line or online portal. In 2020, we extended access to our independently operated Whistleblowing hotline to any external party. Regional freephone numbers are available and reports can be made in local languages. See our ‘Raising concerns in confidence’ page here."