Further, David Jones has an externally managed, independent, ethics hotline and ethics email address through which issues can be raised by either staff or by employees of suppliers where they will be investigated confidentially and anonymously. Within our supply chain, grievances can be raised via our Ethical Sourcing email address listed in our Supplier Code of Conduct. Grievances are assessed and managed by our Legal and Ethical Sourcing teams to ensure outcomes and remedies are settled in accordance with internationally recognised human rights. An example of our email grievance channel was described in our FY20 modern slavery statement.

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“David Jones has built further internal and external grievance channels to enable David Jones staff, in addition to workers in our supply chain, to raise concerns. Grievances relating to modern slavery or broader human rights risks such as the ‘physical conditions of work’ can be raised by David Jones staff directly with our Human Resources Team as outlined in our Grievance and Dispute Resolution Policy. Further, David Jones has an externally managed, independent, ethics hotline and ethics email address through which issues can be raised by either staff or by employees of suppliers where they will be investigated confidentially and anonymously.”