pg. 10

“Burberry employees, contractors and agency workers across our operations also have access to a confidential whistleblowing hotline which ensures that there is always a way to report issues if usual routes of escalation are unavailable or restricted.”

Pg. 16

“We also provide grievance mechanisms for our global employees, as well as confidential hotlines run by NGOs for workers in our supply chain which aim to address workers’ complaints, providing consulting services and psychological support. During FY 2021/22, Burberry-sponsored hotlines received 435 calls, covering 36 factories and over 19,000 workers. Calls and their resolution have been monitored closely by our Responsibility team.”

“WORKER GRIEVANCE MECHANISMS

Labour rights issues can include inadequate access to remedy. Where this occurs, we work with local NGOs to establish a hotline to share information with workers on their labour rights, create a mechanism to report grievances and provide psychological support.

We continue to review access to remedy and we will extend the hotline where required, prioritising suppliers with migrant workers.”

Pg. 20

“WORKER VOICE

In FY 2022/23, we’ll further expand the tool reach and monitor the results of our updated wellbeing model as well as continue gathering feedback from our supply chain partners. This will allow us to identify any further opportunity for improvement or any needs for targeted action.”