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In 2017/2018 there was a hotline rolled out in factories in China to provide 10,000 workers with improved access to remedy. In 2017/2018 there were 588 calls (42 complaints, 469 consulting and 77 psychological support). Also, in the 446 audits conducted in 2017/2018 there were worker interviews held at random, while ensuring a proper representation of the workforce, including union and worker representatives and first aiders and migrant workers. These interviews are all done and kept confidential.
[[Amira D]].....2018-10-23 20:31:22 UTC
We have worked with three Non-Governmental Organisations to establish a hotline providing over 10,000 with improved access to remedy.
In 2017/18, the hotline was rolled out to all factories in China with regular production of Burberry products. The effectiveness of the hotline is continuously reviewed and, during 2017/18, 588 calls (42 complaints, 469 consulting and 77 psychological support) and their resolutions were monitored closely by our local Responsibility team.6
[[Francisca S]].....2021-05-14 10:40:37 UTC
In 2017/2018 there was a hotline rolled out in factories in China to provide 10,000 workers with improved access to remedy. In 2017/2018 there were 588 calls (42 complaints, 469 consulting and 77 psychological support). Also, in the 446 audits conducted in 2017/2018 there were worker interviews held at random, while ensuring a proper representation of the workforce, including union and worker representatives and first aiders and migrant workers. These interviews are all done and kept confidential.
[[Amira D]].....2018-10-23 20:31:22 UTC
We have worked with three Non-Governmental Organisations to establish a hotline providing over 10,000 with improved access to remedy.
In 2017/18, the hotline was rolled out to all factories in China with regular production of Burberry products. The effectiveness of the hotline is continuously reviewed and, during 2017/18, 588 calls (42 complaints, 469 consulting and 77 psychological support) and their resolutions were monitored closely by our local Responsibility team.6
[[Francisca S]].....2021-05-14 10:40:37 UTC