---

Page 6

 

"We are also undertaking initiatives to sensitise our colleagues around these issues and ensure that no discrimination occurs. This includes addi-tional training modules covering topics related to exploitation and responsible recruitment. These activities are overseen by a cross-functional Diversity Action Group."

 

Page 9

 

"We will set up specific training content for HR colleagues to reinforce messaging about responsible recruitment and exploitation."

---

In this fourth modern slavery statement, we outline our approach and initiatives for identifying

and preventing modern slavery throughout our operations and supply chain. Key develop

-

ments in 2019 include:.1

 

Expanding our staff training and awareness-raising, for example by launching a sustainabil

-

ity hotel online platform with a specific section on human rights and modern slavery.1

 

 

TRAINING AND AWARENESS

Raising awareness of human rights and modern slavery across our business continues to be a

key focus area for TUI Group. In 2019, we developed and rolled out additional training sessions

and communication material on modern slavery, including TUI Destination Experiences

launching new internal child protection guidelines featuring the following improvements:

•

More detailed explanation of the wider issues surrounding child protection around the world

and how it links to the tourism industry

•

Further description of the issue of volunteering (voluntourism) and visits to schools and

orphanages

•

Suggestions of what can be done to help and the steps TUI is taking – including reporting

protocols and protocols for products & excursions

TUI Destination Experiences colleagues completed child protection training 7,849 times over

the past two years and in 2019, 2,639 colleagues completed the compulsory modern slavery

e-learning module. This training includes information on reporting mechanisms, which have

also been shared with other stakeholder groups, such as hotel partners & customers.

As part of implementing sustainability processes into the programme at TUI Tours, all guides

must complete the TUI Tours academy through e-learning and face-to-face training. The

modules incorporate a number of sustainability elements including various human rights top

-

ics such as exploitation and child protection. 6