Pg. 11

"During the Committee meetings we also assess reporting rates, and whether they are consistent or whether there is a drastic dip that signifies that further training might be needed. With the help of the Metropolitan police, we analyse indicators and incidents reported and try to identify trends or areas where further intervention might be necessary. All of these learnings are then fed back into training. We also allow a space for external experts to feed in about new initiatives or changes in national policy."

"In accordance with the Blueprint, initial and regular interval awareness training is embedded into our learning and development strategy. The training has been created in consultation with a variety of external experts and has been adapted after a pilot roll out. The training includes familiarisation with the incident reporting protocol and all staff are given a flowchart which indicates how to handle incidents of suspected human trafficking and modern slavery with emphasis on victim centric processes. We continue to update the training as is relevant; for example we have included new indicators and case studies based on staff experience as well as a section on Domestic Servitude, another risk area for hotels, with support from Kalayaan."

"All staff across Shiva Hotels, including outsourced staff via our labour suppliers, have received training on modern slavery indicators and how to report an incident that may occur. As part of each hotel’s programme, refresher training is provided annually. The refresher training is currently being adapted in partnership with Flow, a technology-driven learning and development platform for the hospitality and tourism sector. The result will be an online version of the training tailored to the hotel industry. We are including a safeguarding module as part of the hotel crisis manuals and as part of induction training for duty managers to help them operate in a victim-centric way and to provide them with the tools should someone disclose their exploitation."

The training includes familiarisation with the incident

reporting protocol and all staff are given a flowchart

which indicates how to handle incidents of suspected

human trafficking and modern slavery with emphasis

on victim centric processes. We continue to update the

training as is relevant; for example we have included new

indicators and case studies based on staff experience

as well as a section on Domestic Servitude, another risk

area for hotels, with support from Kalayaan.11

All staff across Shiva Hotels, including outsourced

staff via our labour suppliers, have received training on

modern slavery indicators and how to report an incident

that may occur. As part of each hotel’s programme,

refresher training is provided annually. 11