"We have been educating our globalworkforce of people working in areas such as human resources, health and safety, environment, ethics, and supply chain management about the RBA Code of Conduct and its requirements. [...] In the 2022 fiscal year, we conducted an online course for all officers, employees, contract employees, and temporary staff, who work at Seiko Epson and all other group companies in Japan, to raise awareness of human rights and prevent human rights abuses."

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Procurement personnel:

"Epson provided professional training for procurement staff to manage supplier CSR. These programs are based on the RBA Code of Conduct and RBA (VAP) audit standards. Some are conducted by outside consultants. From 2020, a specialist course in responsible sourcing of minerals was conducted to provide procurement personnel and others with an introduction to the RBA’s responsible mineral sourcing standard and surveys."

Suppliers:

"Epson engages its suppliers throughout the year in many forms and at many different levels.An annual Supplier Conference is held in Japan as a top-level event at which we explain our procurement policies. [...] We have also held aSupplier Conference for CSR every year since 2016 in Japan, China, Indonesia, and other countries where we have major production sites. [...] In addition to explaining social demands and RBA requirements at the Supplier Conference for CSR, we also hold seminars and conferences to provide further detail."