pg. 13

"Compliance with our social standards is reviewed twice a year for all Zalando logistics sites through an audit by an external auditor. Equally, compliance with our social standards is also reviewed twice a year at logistics sites managed by our partners. With the audits, we want to assess whether we and our business partners fulfill our expectations regarding decent working standards. The results of the audits form the basis to agree on measures to address the findings at the sites. Zalando monitors the implementation of these measures through regular meetings."