Pg. 7

“Ethical and Technical Audits

Ethical audits are carried out in all our factories on an annual basis.”

“In addition to our ethical audits, technical audits are carried out on a 12-month or 36-month rolling plan, dependent upon historical quality performance monitoring.”

Pg. 8

“Our audit standards are based on Ethical Trading Initiative (ETI) Base Code. Our suppliers’ adherence to our standards are formally checked on a regular basis by a limited number of approved independent auditing companies (third party auditors). This monitoring of worker conditions in garment factories will continue to happen on an annual basis.”

Pg. 10

“Before we work with a new Supplier of fashion or homeware goods, we undertake a risk assessment which includes requirements for the Supplier to identify all of the factories they are proposing to use for Matalan production, and provide a third-party ethical audit report in relation to each of those factories. Such third-party ethical audit reports must be under 12 months old. If we approve the Supplier, then that Supplier’s factories will then fall under our own audit process and continual improvement programme outlined above.”

“In circumstances where we identify particular areas of higher risk in our supply chain, we undertake further due diligence outside of our normal audit process. This has included unannounced inspections of Supplier’s factories and premises to ensure compliance with our Ethical Trading Policy and our Anti-Slavery and Human Trafficking Policy for Suppliers.”

Pg. 11

“- Visited all new factories in our UK Supply chain as part of on-boarding”

Pg. 14

“UK Factory

• We visited the factory and carried out an inspection against our Ethical and Code of Conduct.”