"We engage external auditing firms to perform announced and unannounced monitoring to evaluate compliance with our CoC that also includes requirements for factories’ grievance mechanism. Factories are required to address and correct any non-conformance issues identified during monitoring or follow-up monitoring. Failure to address and correct violations of our CoC can result in a reevaluation of our business relationship with the factory, including potential termination of such business relationship. Our program focuses on continuous improvement by identifying root causes and engaging in close consultation with each factory."