Pg. 8 "Our procurement team regularly review suppliers’ performance and any changes in the modern slavery risk profile of a supplier. Any concerns or non-compliance triggers a risk assessment and potential improvement actions – see page 14 for details.We monitor the performance of our medium and high-risk suppliers’ actions by using qualitative and quantitative indicators to check they’re being effective. If they’re off track, we help them correct their course and check they’ve put things right."

Pg.9 : "We introduced a pre-qualification questionnaire at the earliest stage of shortlisting potential suppliers. Previously, we’d asked only medium and high-risk suppliers who had been shortlisted about specific vulnerabilities to modern slavery. Now we ask these questions to potential suppliers before we decide to shortlist them, flagging potential risks at the earliest stage. "

Pg. 10: "We used the RMI’s Cobalt Reporting Template which was launched in December 2018. "

pg.13: "We check this is happening by talking one-to-one with a handful of workers during on-site assessments. This gives us a worker’s own perspective on their working conditions and gives them an opportunity to raise any concerns they may have. If we spot that the supplier needs to make improvements, we’ll work with them to address the problems. Typical recommendations for improvements include drawing up process documents for their employees, tightening pre-employment security checks, educating their workers on The BT Way, and paying better attention to health and safety. We report and monitor progress of any improvement actions through regular review meetings and further on-site assessments."