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MSA incidents remediation (revised)
In the modern slavery statement, does the company explain one or more of the corrective steps it has taken (or would take) in response to modern slavery incidents in their operations and/or supply chain?
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Walk Free
Researched

About the data

Should a company find instances of modern slavery in its own operations and/or supply chain, the company has a responsibility to respect the human rights of those affected, and should take steps to investigate and ‘provide for or cooperate in their remediation through legitimate processes’ (UN Guiding Principles). This can include taking collaborative approaches, such as working with the supplier to tackle the problem through corrective action plans, or more punitive action such as cancelling contracts with the supplier. Working with suppliers will help to prevent such instances occurring in the future and will reinforce respect for human rights throughout the supply chain.

Remediation policies can be in place regardless of whether incidents have been identified. Where the company has identified at least one incident of slavery, this question can be answered in relation to their response to those incidents.

Where the company has not identified any incidents of slavery, this question should be answered based on whether they describe a clear plan or policy for remediating such incidents should they be identified in future.

For further information on remediation please refer to the Home Office Guidance, pp. 34 and 37.

For further information on Corrective Action Plans please refer to the Walk Free Foundation Guidance, pp. 31 – 34.

The option "Remediation is mentioned but no details of the process or measures" was added in 2024.

Has the company disclosed the steps it would take if a supplier or internal department is found to be engaging in any activities related to modern slavery or human trafficking?

Examples of corrective steps include:

  1. Providing remediation direct to the worker affected (backpayment of wages, support to prosecute or pursue a civil claim etc)

  2. Informing senior management of instances of modern slavery

  3. Taking steps to support or work with the supplier to respond to instances of modern slavery by instigating corrective action plans, or

  4. Canceling the contracts of suppliers who are found to use modern slavery

If the company specifies the remediation available for individual workers affected by modern slavery, such as backpayment of wages or support to pursue a claim, please select the “Worker remediation” value. 

If the company specifies that senior management will be informed if instances of modern slavery have been identified, please select the “Senior management” value. Note: Reports to an authority, only counts if it is clear the authority is from  Senior Management.

If the company supports the supplier to respond to instances of modern slavery, please select the “Corrective action plan” value.

If the company identifies punitive action, by canceling the contracts of suppliers, please select the “Cancel contracts” value. Note: Also select this option if the company mentions it didn't cancel any contracts.

If the company mentions remediation but does not provide any details about the nature of the measures or processes, select "Remediation is mentioned but no details of the processes or measures".

If no such information exists in the statement, then please select “No”.

Please select as many options as apply.

Please include a comment that copies relevant information from the statement.

If the remediation action described in the statement is not listed above among the possible answer options, please include the information from the statement in the comments section, and flag for review.

If the business indicates it is developing a remediation policy or planning to implement one in the future, please indicate “In Development” and again provide details in the comment.

Microsoft MSA 2020 20p. 29

“In FY20, suppliers in Microsoft’s Devices and CSSC supply chain repaid $766,897 of recruitment fees and insufficient wages to 5,653 supplier employees, including $717,388 of recruitment fees to 2,568 supplier employees. A breakdown of the repayment is shown in the chart below: p. 19."

 

Horizon Asset (UK) Limited, MSA Statement 2028, P. 3

"Were any concerns with respect to Modern Slavery to be identified amongst our suppliers or, to the extentapparent to us, in their supply chains, this would be escalated to senior management"

 

DS Smith, MSA Statement 2015, p. 3

“If an issue is identified with a supplier we will work with them to prepare a corrective action plan and resolve all violations within an agreed upon time period. In our revised Global Supplier Standard, we reserve the right to terminate our relationship with individuals and organisations in our supply chain if found to be in breach of our anti-slavery and human trafficking policy."

* Note on choosing the Year of your answer

Read the MSA Statement carefully to find out what year it covers.

When a statement is referring to a Financial Year (FY) ending in Q1 or early Q2, it should be labeled with the previous year. Example:

  • Statement for FY2018/19 ending in April 2019 = 2018
  • Statement for FY2018/19 ending in May 2019 (or later) = 2019
Value Type
Multi-Category
Options
Worker remediation
Corrective action plan
Senior management
Cancel contracts
In Development
Remediation is mentioned but no details of the process or measures
No
Research Policy
Community Assessed
Report Type
Modern Slavery Statement
Steward
Katharine Bryant
,
Elly Williams
,
Gabby
,
Brittany Quy

MSA incidents remediation (revised)

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