Page 10 - John Lewis "plan[s]" to broaden their Ethical Compliance Programme to include in-country fresh produce packhouses because this sector remains an area where there is a higher risk of human rights violations

pg. 11

“Sites with a red-rated audit are non-compliant to our Policy and considered in breach of the RSCOP. All sites, no matter the audit grading, must take corrective actions to resolve non-conformances within the timeframe specified on the audit. These actions are verified either online or in-person by the auditor to formally ‘close’ the nonconformances identified in the initial audit.”

Pg. 13

“A number of risk areas were identified and, as a result, in 2021, we began working with Slave-Free Alliance (SFA) to look in more detail at what could be done to support improvements in our operations supply chains.”

Pg. 14

“In 2021, we had one whistleblowing incident brought to our attention, via the Accord, from the Bangladesh Independent Garment Workers Union Federation (BIGUF). It was alleged 11 union workers were unfairly dismissed, their pay withheld and that union members were also being subjected to verbal abuse and physical violence. On behalf of the Partnership, the BIGUF and other brands sourcing from the same factory, the Accord facilitated conversations with the factory and union to resolve the issue.”

Pg. 26

“Working hours and wages: Our team at the Hong Kong Sourcing Office (HKSO) suggested the factory engage with a consultancy service to understand the root causes of the overtime hours, and to develop a plan to address all of the issues systematically. This independent advisor visited the factory approximately once a month (six visits in total) between April and November 2021 to give advice and check the progress on the open issues. After this intervention, the factory has started to implement new ways of working to resolve the critical issues as soon as possible.”

Pg. 30

“We’re working with all suppliers to develop action plans that address areas of improvement identified through their participation this year, and will be supporting them with tools and events over the next 12 months.”