Walk Free+MSA incidents remediation (revised)+Hilton Worldwide Holdings+2021+Discussion

pg. 6

“If there are allegations that employees may have been required to pay recruitment fees, we investigate the claims internally. If the claims are substantiated, we require the agencies to reimburse the individuals within a set timeframe and we remove the agency from the preferred supplier list.”

"When potential situations of forced labour are identified, we investigate the issue and take appropriate action, from developing mitigation plans with the supplier to deciding not to conduct business with the supplier."