"We worked with the relevant suppliers to take immediate remediation action. This included:—Awareness raising for management and for workers, to ensure shared knowledge that overtime hours have to be voluntary and workers should have right to refuse overtime.—Actions to keep overtime work within legal limits.—Ensuring workers do not work on weekly rest days.—Putting in place a system to get individual consent from each worker for overtime work.—Ensuring functional grievance systems are available in the factories.None of the immediate remedial measures taken to eliminate the use of forced labour resulted in loss of income for the families, hence no measures were taken to remediate potential loss of income to the most vulnerable families. We strengthened the practices to ensure workers can refuse to work overtime. We regularly follow up with these factories to ensure the solution is sustainable." p.9