Source
Comments
TJX regularly trains their associates on policies, expectations, and the prohibition on the use of forced labor, child labor and prison labor. They also conduct sessions for buying agents, vendors, and direct supplier factory management. However there is no mention of engaging with workers that are not in upper management or unions.
I would argue that yes, they do engage with workers in the supply chain. For example, on pg. 4 it states, "External stakeholders, including vendor personnel, may reach us via this ethics hotline or any of the phone numbers or addresses listed by locality on the "Contact Us" section of our corporate website. We also have a “Reporting” section in our Vendor Code of Conduct, which includes a link to our ethics hotline reporting website and phone number, further enabling vendors to report any potential violations or concerns to us." which shows that they are engaging their supply chains workers to gauge complaints and ensure that their concerns are being heard.