pg. 9-10
In recent months, through further investigations into our supply chain and educating ourselves on Modern Slavery risks, we have updated existing and implemented new policies and procedures to enhance the depth and breadth of our compliance. We monitor and analyse completion and measure the effectiveness of our procedures through our monthly brand compliance dashboard. These procedures and relevant KPI’s include but are not limited to:
Due diligence and onboarding procedures
Updated supplier due diligence and onboarding procedures. All suppliers are required to sign up to our Code as part of our onboarding procedures. In recent months we have updated our onboarding procedures to include traceability disclosure.
• Percentage of factories signed up to our Code
Social & Ethical Audit in line with our Code
We conduct at least bi-annual independent third-party social and ethical audits of all our tier 1 suppliers in line with the Code.
• Social & Ethical audit results
• Number of factories whose audit has expired or expires within 30 days
• Number of audits failed
Transparency and Traceability
We worked with our independent third-party auditor to collect information from our suppliers to map our tier 1 and tier 2 factories which we can monitor through a tailored dashboard.
• Current percentage of Tiers 1, 2, & 3 which have been traced
• Percentage of Tier 2 Fabric Mills with social and ethical accreditation
• Percentage of raw materials from sustainable sources (e.g.; Better Cotton, Recycled polyester etc.)
Whistle-blower and Grievance Policies:
Improved worker grievance mechanisms including an anonymous grievance hotline for our tier 1 workers. All factories receive hotline instructions which they must display in specified factory locations around their factory which are easily accessible by workers. Workers are able to contact our hotline by free phone, WeChat or email. Our hotline service is operated by an independent third party who then report findings to RAG to develop corrective action plans where necessary.
• Total number of communications received
• Total number of communications which required investigation by RAG
• Total number of outstanding corrective action plans in place
Unannounced inspections
Increased unannounced inspections with a greater focus on their inherent modern slavery risk of child labour. The other key risks investigated include subcontracting, and occupational health & safety.
• Monthly number of physical inspections completed and the pass rate
• Subcontracting incidents identified and related supplier Corrective Action Plans Status/Results
Sanitation audits
Sanitation investigations as a direct response to COVID-19 risks.
• Number of sanitation audits completed and the pass rate
Group sourcing meetings
Recurrent group sourcing meetings across all our brands to discuss our Modern Slavery risks and procedures and other collaborative opportunities.
• Brands attendance at meetings
Internal team training
Internal training opportunities for head office employees on ethical sourcing and Modern Slavery.
• Number of head office team members trained on Modern Slavery"